This started 5 years ago, when I met Nutan, a young mother in a Gurgaon slum who waited 2 hours every dayin a queue among the slum dwellers to access water for her family. After getting water, she would cook for her family, do the daily household chores, get ready, leave for work(maid/daily wager) and then the day would follow. Her strength and determination stayed with me, but what haunted me more was the realization that her struggle was not unique, it was systemic.
That encounter, among many others over the past 5 years of community engagement, led me to a simple truth: sustainable change requires both heart and strategy.
Throughout my journey as a Service Leader across various organisations, I’ve had the privilege of solving complex challenges for millions of customers. The varied experiences taught me that complex problems need structured solutions.
Each award I received, every keynote I delivered, and every process I optimized taught me a fundamental truth: sustainable solutions emerge when you combine innovative thinking with deep empathy for human needs.
As on date, all my grassroots work in hunger alleviation and women’s hygiene showed me something equally important, that behind every statistic is a human story that deserves dignity, hope, and opportunity.